Welcome to Sage Customer Support

Log On to SupportPlus Online OR

Register for SupportPlus Online

Quality customer support is the hallmark of Sage and it begins on day one with SupportPlus. From the moment your membership begins, you're entitled to a unique array of privileges, discounts and value-added benefits.

Membership in a SupportPlus program is required for access to SupportPlus Online. Inside you’ll find:

• Solution Center—Easier...Updated...More Powerful! Find answers fast using the same knowledge database that our Customer Support experts use every day!
• Support Incident Tracking—Track the status of all your open support incidents online.
• File Library—Instantly download the latest product updates and releases, technical documents, and more.
• Forums—Peer-to-Peer Discussion Forums allow end-users to exchange product questions and suggestions with other Sage Customers. Technical Forums allow customers to post product questions to Customer Support staff.
• TechFlash—Sign up to have the latest support information and product tips delivered by email.
• And More!

If your company is not yet a member of the SupportPlus program, you can request more information via email or call:

• 1-800-368-2405 for Sage FAS
• 1-800-424-9392 for Sage Abra HRMS products
• 1-800-457-5864 for Sage Active Planner Products
• 1-800-477-6763 for Time Tracking Products

Once you are admitted to SupportPlus Online, you'll be able to use all the services that are appropriate for the SupportPlus products you own.