Sage Software offers complete support to its clients through
SupportPlus membership. By subscribing to this program annually,
customers can count on a variety of important services.
- Expert Customer Support
Top quality support from the Sage
Software Customer Support Center is just a toll-free call away. Our team of
experts is dedicated to providing you with fast, responsive telephone support,
Monday through Friday from 8:00 a.m. to 8:00 p.m. (E.T).
- Free Tax Law Updates
SupportPlus members automatically
receive the latest versions of Sage software, complete with all the important
tax law changes.
- The Latest Enhancements
Members also receive the software
enhancements that make it even easier and faster to use the software. All
enhancements are based on actual client requests and the latest technological
advances.
- 24-Hour Access to SupportPlus Online
SupportPlus Online is
an invaluable online resource available exclusively for SupportPlus members.
Search Solution Center, the same online knowledge used by our support reps,
instantly download the latest product updates or visit the Technical Library to
find out more about your software. You can also get the latest information on
the newest products, training workshops, and more!
- Quick Convenient Electronic Services
With SupportPlus, you
can send technical questions and backup documentation to the Customer Support
Center via fax or email. Or, access Sage's toll-free voice mail service.
A Customer Support Representative will respond with the information you
need.
- Free Newsletter Subscription
With some products you will receive a newsletter covering the
very latest trends and issues, plus helpful, proven tips on getting the most
from Sage applications. You can also subscribe to TechFlash, a new electronic
newsletter that highlights useful technical and product information – such as
troubleshooting tips, answers to frequently-asked questions, updates available
for download, and other technical matters.
- TechFlash
These periodic announcement lists will notify
you of product updates and other pertinent product changes or enhancements.
While anyone can join the lists, to get full benefit from the information, you
will need to be signed up for the Sage Software SupportPlus Online. SupportPlus
Online is a benefit of Sage Software's SupportPlus program. If you are not a
member of SupportPlus, please contact your Business Partner or call
1-800-368-2405 for more information.
- Special Discounts on New Products
As a SupportPlus Member,
you will always have the opportunity to purchase new Sage Software products and
services at a special rate.
Prices and offerings will vary depending on product lines.
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